Accessibility Statement

Accessibility Statement

Last updated: 3 September 2026

Tonsai wants our website to be accessible and easy to use for as many people as reasonably possible.

We want customers to be able to browse our jewellery, understand our products and place orders regardless of how they access the internet.

Our approach

Where reasonably possible, we aim to provide:

  • Clear and understandable language;

  • Meaningful headings and page structure;

  • Readable text;

  • Alternative text for important images;

  • Clearly identifiable links and buttons;

  • Accessible forms and checkout processes;

  • Keyboard-friendly navigation where supported;

  • Captions or text alternatives where appropriate; and

  • Compatibility with commonly used browsers and assistive technologies.

Ongoing improvements

Accessibility is an ongoing process.

We regularly review our website and aim to improve its accessibility where reasonably possible.

Some content or functionality, particularly content or services provided by third parties, may not currently meet every accessibility standard.

Third-party services

Our website may use third-party services such as payment providers, social-media features, embedded content or other external services.

We do not always control the accessibility of these third-party services.

Where reasonably possible, we aim to use services that provide accessible experiences.

Feedback

If you experience an accessibility problem while using our website, please contact us.

We welcome feedback about:

  • Pages that are difficult to navigate;

  • Images that require better descriptions;

  • Problems using the website with a keyboard;

  • Problems using assistive technology;

  • Difficult-to-read content; or

  • Any other accessibility barrier.

Email: Tonsai.Jewellery@outlook.com

Please tell us which page or feature you experienced difficulty with and, if possible, what you were trying to do.

We will consider your feedback and, where reasonably possible, provide an alternative way to access the relevant information or service.

Contact

Tonsai
Email: Tonsai.Jewellery@outlook.com